At TaalWeg English, we respect your privacy and handle personal data carefully and responsibly. This Privacy Policy explains what information we may collect, why we collect it, how we use it and what rights you have regarding your personal data.
Who we are
TaalWeg English is an online English language school based in the Netherlands.
TaalWeg English is operated by Taal Weg, a sole proprietorship registered in the Netherlands.
- Registered business name
- Taal Weg
- Legal form
- Eenmanszaak
- KVK number
- 96256958
- BTW identification number
- NL005200989B74
- Business address
- Plantageweg 28A, 3061 PK Rotterdam, Netherlands
You can also contact TaalWeg English through our official Instagram account.
What personal data we may collect
Depending on how you interact with TaalWeg English, we may process information such as:
- your name
- email address
- information you provide when contacting us
- information submitted when registering for a course, Speaking Club or level assessment
- information about your English level, learning goals and course preferences
- communication between you and TaalWeg English
- payment and invoicing information when you become a student
We only request information that is reasonably necessary to provide our services.
Why we use your personal data
We may use your personal data to:
- respond to questions and enquiries
- contact you about courses or the Speaking Club
- determine which course or level may be suitable for you
- register and administer your participation in lessons
- communicate with you about lessons, schedules and course-related matters
- prepare invoices and maintain our financial administration
- improve our services and communication
- comply with applicable legal and administrative obligations
We do not sell your personal data.
Legal basis for processing
Depending on the situation, we process personal data because:
- it is necessary to take steps at your request before entering into an agreement
- it is necessary to perform an agreement with you
- we have a legitimate interest in operating and improving our services
- we are legally required to process or retain certain information
- you have given us consent, where consent is required
Where processing is based on consent, you may withdraw that consent at any time.
How we receive your information
We may receive personal data when you:
- contact us through our website
- contact us through Instagram or another communication platform
- send us an email
- complete a registration or level-assessment form
- register for a course or Speaking Club
- become a student of TaalWeg English
Third-party platforms that you use to contact us may process your data according to their own privacy policies.
Sharing personal data
We do not sell your personal data.
Personal information may only be shared when this is necessary for operating TaalWeg English or complying with legal obligations.
This may include service providers used for:
- website hosting
- email and communication
- online forms
- video lessons
- administration and invoicing
- accounting
Where required, we take appropriate measures to ensure that service providers handle personal data securely and in accordance with applicable privacy law.
Online lessons
TaalWeg English may use third-party video-conferencing services such as Zoom to provide online lessons.
When you participate in an online lesson, the relevant platform may process certain information according to its own privacy policy.
Lessons are not recorded unless participants have been informed in advance and there is an appropriate legal basis for doing so.
How long we keep personal data
We do not retain personal data for longer than necessary for the purpose for which it was collected.
Certain financial or administrative information may be retained for longer where this is required under Dutch tax, accounting or other applicable law.
Information from enquiries that do not result in a course registration will be deleted or anonymised when it is no longer reasonably necessary.
Security
We take reasonable organisational and technical measures to protect personal data against loss, unauthorised access, misuse or disclosure.
Our website uses HTTPS encryption.
Access to personal information is limited to people who need it to perform their work for TaalWeg English.
Cookies and analytics
At the moment, TaalWeg English does not intentionally use advertising or tracking cookies on its website.
To improve the English level test, we may store anonymous, cookie-free progress information such as the traffic source, the number of questions completed and whether the result form was reached. This information is linked only to a random session identifier and does not include your name, email address or IP address.
If analytics, advertising technologies or other services that require consent are introduced in the future, this Privacy Policy and, where necessary, our cookie settings will be updated.
Some technical services required for the operation and security of the website may process limited technical information.
Your privacy rights
Under the General Data Protection Regulation (GDPR / AVG), you may have the right to:
- request access to your personal data
- request correction of inaccurate information
- request deletion of your personal data
- request restriction of processing
- object to certain types of processing
- withdraw consent where processing is based on consent
- request transfer of your personal data where applicable
To exercise any of these rights, contact us at alinakompaniiets@gmail.com.
We may ask for sufficient information to verify your identity before processing your request.
Complaints
If you have a concern about how your personal data is handled, we encourage you to contact us first so that we can try to resolve the issue.
You also have the right to submit a complaint to the Dutch Data Protection Authority, the Autoriteit Persoonsgegevens.
External websites and platforms
Our website may contain links to external websites or platforms, including social media services.
TaalWeg English is not responsible for how these third parties process personal data. We recommend reviewing their privacy policies before providing personal information.
Changes to this Privacy Policy
We may update this Privacy Policy when our services, website or data-processing practices change.
The latest version will always be published on this page together with the date of the most recent update.